Terms and conditions
Below you will find our Terms and Conditions, which are applicable to your rental, any apartment's Special Conditions shall take precedence over the following if applicable.
Please read them carefully.
1. The Contract
Until the First Payment has been paid, no reservation can be guaranteed. After booking, a contract will be sent to you by e-mail written with your name and with the dates of your reservation. We ask you to print out said contract and carry it with you upon your arrival
. In signing, the tenant declares to be over 18 years old and accepts the Terms and Conditions of this contract.
2. Your Stay
The rental begins at noon
and ends at 10:00 a.m.
on the dates defined in the contract.
Our prices are listed excluding fees and insurance. Fees are 2% based on the total amount of the rental (*). The insurance rate is 2.8% of the rental. Fees and insurance are offered for purchase upon payment of your reservation.
Pricing is subject to change at the owner's discretion up until the moment that your reservation has been confirmed.
We accept credit card: Visa, Mastercard and American Express, payment made on our Secured Socket Layer (SSL) website directly with our bank.
Additionally, the payment is possible by wire transfers for some apartments: Contact us.
A) Reservation Payment:
50% of the rental + fees + insurance made by credit card.
B) Final Payment :
Payment either made before your arrival with credit card on our secured system OR upon your arrival in cash (Euros only) except other information on the Special Condition of the Apartment.
C) Security Deposit Payment:
To be made upon your arrival either in cash to the owner or to his contact OR before your arrival and WITH your request
by credit card with our Secured System (the security deposit will be marked on your account and not charged).
We accept Security Deposit by Visa, Mastercard (NO American Express).
5. Security Deposit
The security deposit for each apartment is indicated by the owner. If there is no damage, the security deposit will be fully refunded to you upon your departure or within Seven days if made by credit card. If there is any damage, the remaining security deposit will be refunded after 1 month after deducting the amount to cover these damages.
6. Insurance and Cancellation Policy
You must have cancellation insurance with our company ADAR .
See guarantees ADAR Clicking this link: CANCELLATION INSURANCE
Cancellation insurance is valid only in the areas of the European Union. The applicable rate is 2.8% of the rental amount and is included in the total price of the rental.
Taking ADAR insurance, you also warrant fires, water damage, compulsory for all rentals in France.
7. You are Responsible
A) for all deterioration of the property and its contents caused by you or by a member of your group or by one of your guests. You are also responsible for all damages sustained by a third party and which result from an act committed by you or by a member of your group or by a guest invited by you or a member of your group.
B) for the state of cleanliness of the property at the end of your stay. Any violation on your part or on the part of a member of your group can lead to a deduction of your security deposit and even additional costs if the deterioration exceeds the amount of your security deposit.
8. The owner is required to
A) Respect the general conditions and not request additional charges unless these are stipulated in the “Special Conditions” of the apartment.
B) Supply the client with household linens upon arrival.
C) Respect the commitments undertaken with the client during the e-mail exchanges.
D) Return the security deposit upon the client’s departure after check-out.
In the case of a violation of these rules, we ask that you contact us immediately at the beginning of your stay in the apartment at email : firstname.lastname@example.org or immediately after any disagreement with the owner by asking that he/she contact us by telephone so that the problem can be promptly resolved.
9. Sleeping Capacity of the Apartment
In no case is the number of renters to be superior to the sleeping capacity of the apartment, which is stipulated in the contract. However, a child`s bed can be added as an option if requested (less than 20 months old). The apartments published on our website are not accessible to the disabled EXCEPT if specified in the Special Conditions of the apartment.
Animals are prohibited.
10. Price Guarantee
The price of the stay is guaranteed with the approval of your reservation. Water, electricity, heating and taxes during your stay are included in this amount. This price also includes cleaning services and all household linens (except under special conditions).
Any additional costs for the apartment will be specifically mentioned under “Special Conditions” of the apartment on the website. These “Special conditions” will also be referred to in the contract.
While Apartrental shows the maximum of attention to its online descriptions and apartment advertisements, Apartrental can not be held liable if an error or omission ocurs is said description. Equaly, Apartrental is not to be held responsible for defective appliances or the misuse of appliances in any of the publicised apartments.
In the event of cancellation of the rental by the owner, for some cause that is, Apartrental cannot be held responsible for this cancellation and the owner is held to rehouse his tenant by dealing with all the expenses referring itself to it.
Options available: A child`s bed (less than 20 months old) in certain apartments for a 70 euro fee covering the entire duration of the rental. . Additional cleaning upon request.
Apartrental and the owner cannot be held responsible:
For the temporary defect of equipment, for electricity power cuts, for a water reduction cuts through no fault of his/her own, for loss, breakage or injury due to weather conditions, riot, strike or any other circumstances independent of his/her will.>
In the case that the apartment is destroyed or considerably damaged BEFORE the beginning of the rental, the renter will be notified by e-mail and completely reimbursed as soon as possible. In the case of misunderstanding, the owner will in no case be responsible to the renter for a sum exceeding the total price of the rental.
Document required upon your arrival :
1/ - a copy of the indentity card for the National of the European Union or a copy of the Passport for the other
2/ - your dated and signed contract ( The owner or his Contact will imperatively require of you a copy of the contract dated and signed upon your arrival and before the handing-over of the keys)