| Sent by : NUON Sohvor No apart : 967 |
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| We send an email with specific questions on cancellation conditions and we never receive any answers. Also, for the apartment itself, the contact number has been changed so we were not able to contact the person, we wanted to call to agree on the arrival hour and were not able to do so. Second thing, the downstairs code has changed between the confirmation date and the day we took the apartment , and we were not updated , therefore we got stuck outside for seversl minutes until another guest of the building got in. | |